Terms and Conditions
Last updated: 03/02/2025
These Terms and Conditions (“Terms”) govern your use of our website, services, and any transactions you make through Santiago de Alfama (“we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. General Information
Santiago de Alfama (“the Company”) is a company based in Lisbon, Portugal, and can be contacted at the following:
- Address: R. de Santiago 12, 1100-494 Lisboa, Portugal
- Email: beauty@santiagodealfama.com
- Phone: +351 213 941 620
2. Use of Our Website and Services
By using our website or engaging with our services, you confirm that you are at least 18 years old and capable of entering into binding agreements. If you are under 18, you must have the permission of a parent or guardian to use our services.
You agree to use our website and services for lawful purposes only and agree not to:
- Violate any applicable laws or regulations
- Use our services for any fraudulent or malicious activities
- Interfere with or disrupt the operation of our website or services
- Attempt to gain unauthorized access to any part of the website or related systems
3. Product and Service Availability
We make every effort to ensure the products and services listed on our website are available. However, the availability of products or services is subject to change without notice. We reserve the right to modify, discontinue, or restrict access to our services or any part of our website at any time.
4. Pricing and Payments
All prices listed on our website are in euros and may be subject to change. Any price changes will be reflected on our website. We reserve the right to correct any pricing errors or inaccuracies and cancel any orders made based on incorrect pricing.
By placing an order through our website, you agree to pay the total price indicated, including any applicable taxes or shipping fees.
5. Order Processing and Shipping
Once your order is placed, you will receive a confirmation email with details of your purchase. We aim to process and ship your order as quickly as possible, but we are not responsible for any delays caused by shipping carriers or factors outside of our control.
6. Returns and Refunds
We want you to be satisfied with your purchase. If for any reason you are not happy with your order, please refer to our [Returns and Refunds Policy] for information on how to return items and request a refund. Returns are subject to specific terms and conditions.
7. Intellectual Property
All content on our website, including but not limited to text, images, logos, videos, and software, is the intellectual property of Santiago de Alfama or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use any of our content without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law, Santiago de Alfama is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use our website or services. This includes, but is not limited to, damages for loss of profits, loss of data, or business interruption.
9. Privacy and Data Protection
Your privacy is important to us. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal information when you use our website or services.
10. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the date of the last update will be noted at the top of the page. We encourage you to review these Terms periodically to stay informed of any updates. Your continued use of our website or services after any changes to these Terms will signify your acceptance of the updated Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Portugal. Any disputes arising from or relating to these Terms shall be resolved in the courts located in Lisbon, Portugal.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: beauty@santiagodealfama.com
Phone: +351 213 941 620